Privacy Policy

• Account details: name, email, phone number and password (stored securely).
• Order details: delivery address, items bought, payment method and order history.
• Usage data: pages viewed, device and browser type, and approximate location, collected through cookies and analytics.
• Messages: chat and support messages you send us.

• To create your account and verify you with one-time codes.
• To process, deliver and support your orders.
• To send order updates and, where you allow it, offers and notifications.
• To prevent fraud and keep the website secure.
• To understand how the store is used and improve it.

We use cookies to keep you signed in, remember your cart and wishlist, and measure traffic. We use Google Analytics and Facebook Pixel to understand visits and show relevant ads. You can block or delete cookies in your browser settings, but parts of the store may not work properly without them.

We never sell your personal data. We share only what is needed with:

• Delivery partners, to bring your order to you.
• Payment providers, to process card payments.
• SMS, email and analytics services that help us run the store.
• Authorities, where the law requires it.

We protect your data with encrypted connections, hashed passwords and access controls. No online system is completely risk-free, so please use a strong password and never share your one-time codes.

You can ask us to:

• Show you the personal data we hold about you.
• Correct or update it, which you can also do in My Profile.
• Delete your account and data, unless we must keep it by law.
• Stop marketing messages at any time.

We keep your information while your account is active and as long as needed for orders, returns, accounting and legal duties, then delete or anonymise it.

We may update this policy from time to time. The date above shows the latest version, and we will notify you of major changes.